Returns & Exchanges

At Deyga Organics, we strive to ensure every handcrafted product meets our high standards of purity; however, if you receive a damaged or incorrect item, we are committed to making it right. Due to the personal care nature of our products, we offer exchanges or refunds specifically for transit-related issues or fulfillment errors within 48 hours of delivery.

Return Process

• 1.
  Initiate Request

  Contact our support team via email or WhatsApp within 48 hours of receiving your order, providing your order ID and clear images of the product.

• 2.
  Quality Inspection

  Our specialized team will review the shared images and details to verify the defect or error against our fulfillment logs.

• 3.
  Reverse Pickup

  Once approved, we will arrange a reverse pickup from your address; please ensure the product remains unused and in its original organic packaging.

• 4.
  Resolution

  Upon receiving the returned item at our warehouse, we will process your replacement or initiate a refund to your original payment method within 7-10 business days.